Terms & Conditions

1. Service Scope: Mr. Pergola by Bilge Technic offers installation and technical services for pergola systems, glass systems, and aluminum fences. Our services include, but are not limited to, planning, installation, maintenance, and repairs.

2. Eligibility for Services: Our services are available for both products purchased from us and those from other suppliers. However, services on non-company products may be subject to additional terms or fees.

3. Appointment and Scheduling: Installation and service appointments must be scheduled in advance. We strive to accommodate preferred dates and times but cannot guarantee availability. Rescheduling or cancellations may be subject to fees if not notified within a specified time frame.

4. Pricing and Payment: Prices for installation and technical services are subject to change. We will provide a detailed quote before commencing any work, and payment is required as per the agreed terms. Delayed payments may incur late fees.

5. Service Guarantee and Warranty: We guarantee the quality of our workmanship. Any installation or repair services come with a limited warranty, the specifics of which will be communicated at the time of service.

6. Customer Responsibilities: Customers are responsible for ensuring that the site is accessible and safe for our technicians to perform their work. Mr. Pergola by Bilge Technic is not responsible for any pre-existing conditions that may affect installation or service quality.

7. Liability Limitation: Our liability is limited to the scope of work performed. We are not liable for indirect or consequential damages resulting from our services.

8. Changes to Terms & Conditions: Mr. Pergola by Bilge Technic reserves the right to modify these terms and conditions at any time. Continued use of our services following any such changes constitutes acceptance of the new terms.

9. Dispute Resolution: Any disputes arising from our services will first be attempted to be resolved through negotiation. If resolution cannot be reached, disputes will be settled in accordance with local jurisdiction laws.

10. Contact Information: For any questions or concerns regarding these terms and conditions, please contact us through the provided communication channels on our website.

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By availing of our services, you agree to be bound by these terms and conditions. Thank you for choosing Mr. Pergola by Bilge Technic.